Shipping/Delivery

 

***USPS DELIVERY DELAYS

 

During the COVID-19 pandemic, USPS shipping times are much longer than normal. Please expect extreme delays in transit time as well as delays for tracking status updates. USPS tracking updates may not be available for up to 10 days.

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Please allow 2-3 business days for processing (not including holidays and weekends). Please note that processing time does not include your shipping time frame. When your package is ready to ship you will receive a tracking number via email. 

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Unverifiable Addresses

If there are any problems verifying your address using the USPS tracking system, your order processing may be delayed.  Please use the same formatting that the USPS uses when delivering your mail.  Include apartment or suite Numbers and always make sure you are using the correct zip code and city. 

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Refused Packages
If your package is refused or returned from USPS; you are responsible for the shipping cost to re-ship the package.

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Lost Packages 
We are not responsible for lost packages due to USPS or FEDEX error. If we track your package and show that it has been delivered and are in transit, and you have not received your package we will file a claim on your behalf. Please note that it can take up to 3 weeks for a response from the carrier. 

 

Domestic Shipping Services

Standard Shipping     3  -7 Days  

Expedited Shipping    1 -3 Days

Overnight Shipping     Next Business Day

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INTERNATIONAL SHIPPING RATES & DELIVERY TIMES

USPS PRIORITY MAIL INTERNATIONAL            5-10 Business Days           

USPS EXPRESS MAIL INTERNATIONAL             3-6 Business Days 

PLEASE NOTE:  Express Mail International requires the customer’s signature.

 

P.O. Boxes & APO/FPO or U.S Territories

 

We are happy to Service our men and women in the Armed Forces, We will ship to APO/FPO addresses. Orders shipped to Domestic P.O. Boxes and APO/FPO addresses deliveries may take longer than standard. 

 

Alaska, Hawaii & the U.S. Territories

 

Orders shipped to Alaska, Hawaii or any of the U.S. territories may take up to 10 business days to arrive.

We ship to U.S. Territories including American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands. Orders shipped to these locations must be shipped via USPS Mail and may take longer than the standard transit times for arrival. 

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INTERNATIONAL SHIPPING

We will ship to our international customers by offering USPS INTERNATIONAL for shipping and handling to most destinations around the world. International shipping charges are based on several factors including total price of items, the weight of the package, and its destination. Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier.

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Taxes and Duties

 

All applicable Customs fees, taxes and duties are the sole responsibility of the customer.  Customs authorities require that we state the value of your order directly on your package.  It is at the sole discretion of the Customs agent to release your package. We have no control over possible delays due to Customs once the package has left the U.S.

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Policy and Terms

By placing an order you are responsible for original shipping charges, all applicable Customs Import fees and/or surcharges and the cost of return shipping.  This also applies to any shipments that are refused by you at delivery.